Phone-based technical support was one area we did not have a chance to explore, because we never needed it. Examples of features found in the AT&T Smart Home Manager app A second person showed up just to help us with setting up the AT&T Smart Home Manager app. The installation technician who installed our fiber internet was efficient, professional, and courteous. Our conversation with the AT&T customer service rep was a welcome relief compared to interactions we’ve had with other service providers. It offers a wide variety of contact methods, including phone support, live chat, community forums, and social media. Our Experience With AT&T: Customer ServiceĪT&T has a stellar customer service record, which was consistent with our experience while setting up service and installation. Our only concern after setting up our internet was deciding what show we were binging next and who was making the popcorn. With a fiber plan, we also didn’t need to worry about video buffering or data overage charges.
We wanted to spend more time watching all of our favorite shows whenever we wanted and less time keeping an eye on our data usage with an IPBB or fixed wireless plan. Streaming in 4K on Netflix uses roughly 7 GB of data per hour, and streaming on Hulu consumes about 16 Mbps per hour for its 4K shows, so we think our plan fits our needs perfectly as cord-cutters who want the best viewing experience. We have access to AT&T Fiber in our area, so we chose a fiber plan because it doesn't have data caps, which was great news for our household because we stream almost every day for hours at a time. It gave us peace of mind knowing that we could either stay with our current plan for another month or find another option. We loved how convenient it was for us to sync our monthly subscriptions with our internet bill. Regardless of which plan you choose, AT&T doesn’t require contracts for its internet service. Activate that Max subscription - the viewing party is about to begin.
#Best wireless router for att fiber movie#
We live in a house with avid movie fans, so AT&T offers deals and discounts with its fiber internet service, which minimized buffering while we watched movies.
#Best wireless router for att fiber tv#
When it comes to streaming your favorite movies and TV shows, however, it can make all the difference in your viewing experience. For the average user browsing the web, fast internet speeds aren’t crucial - satellite or 5G internet is more than enough for the simplest tasks.
There are currently three connection types offered: fixed wireless, IPBB, and fiber. * Prices listed reflect the regular monthly rate. Here’s a breakdown of AT&T’s connection types, speeds, and pricing to help you decide. If you’re interested in having AT&T chaperone your new streaming TV courtship, it’s best to know what service plan you’ll need to help your newfound love grow.
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